Citrix RightSignature incident

Citrix RightSignature (powered by ShareFile) customers may be experiencing issues…

Critical Resolved View vendor source →

Citrix RightSignature experienced a critical incident on October 14, 2022 affecting RightSignature System Status, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2022, 08:26 PM UTC
Resolved
Oct 14, 2022, 09:45 PM UTC
Duration
1h 18m
Detected by Pingoru
Oct 14, 2022, 08:26 PM UTC

Affected components

RightSignature System Status

Update timeline

  1. investigating Oct 14, 2022, 08:26 PM UTC

    Impact: Citrix RightSignature customers may be experiencing issues accessing the login page. Current Status: Citrix Engineering is actively investigating the issue and working towards mitigation. Next Steps: We will share an update within the next hour.

  2. resolved Oct 17, 2022, 03:45 PM UTC

    The outage affecting Citrix RightSignature has been fully resolved. If further issues persist, please contact Technical Support.