Citrix RightSignature incident

Citrix RightSignature customers may not be receiving email notifications...

Notice Resolved View vendor source →

Citrix RightSignature experienced a notice incident on October 24, 2022 affecting RightSignature System Status, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2022, 02:19 PM UTC
Resolved
Oct 25, 2022, 09:41 PM UTC
Duration
1d 7h
Detected by Pingoru
Oct 24, 2022, 02:19 PM UTC

Affected components

RightSignature System Status

Update timeline

  1. identified Oct 24, 2022, 02:19 PM UTC

    Citrix RightSignature customers may not receive email notifications as they have been incorrectly blocked as spam by Yahoo and Yahoo domain affiliates (including yahoo.com, att.net, verizon.net, ymail.com, sbcglobal.net, and others.) Citrix Engineering is actively working with Yahoo to get this resolved.

  2. resolved Oct 25, 2022, 09:41 PM UTC

    The issue affecting Citrix RightSignature has been fully resolved. If further issues continue, please contact Technical Support.