Citrix RightSignature experienced a minor incident on March 9, 2025 affecting RightSignature System Status, lasting 13h 11m. The incident has been resolved; the full update timeline is below.
Affected components
RightSignature System Status
Update timeline
- investigating Mar 09, 2025, 03:17 PM UTC
Some customers have reported that emails and notifications are not being sent. We are currently investigating.
- identified Mar 09, 2025, 04:08 PM UTC
We've identified the issue with our email provider and continue to work on resolving it.
- identified Mar 09, 2025, 04:08 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 10, 2025, 04:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2025, 04:29 AM UTC
This incident has been resolved.