CITI Program incident

Issues with Email Delivery

Major Resolved View vendor source →

CITI Program experienced a major incident on January 4, 2023 affecting LMS, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2023, 11:30 PM UTC
Resolved
Jan 05, 2023, 03:06 AM UTC
Duration
3h 36m
Detected by Pingoru
Jan 04, 2023, 11:30 PM UTC

Affected components

LMS

Update timeline

  1. investigating Jan 04, 2023, 11:30 PM UTC

    We are currently experiencing issues with the delivery of email.

  2. monitoring Jan 05, 2023, 02:03 AM UTC

    Email delivery is resuming. We are continuing to monitor the flow of email.

  3. resolved Jan 05, 2023, 03:06 AM UTC

    The issues with email delivery have now been resolved.