CITI Program incident

LMS Service Disruption

Major Resolved View vendor source →

CITI Program experienced a major incident on March 8, 2023 affecting LMS, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2023, 04:06 PM UTC
Resolved
Mar 08, 2023, 07:53 PM UTC
Duration
3h 46m
Detected by Pingoru
Mar 08, 2023, 04:06 PM UTC

Affected components

LMS

Update timeline

  1. investigating Mar 08, 2023, 04:06 PM UTC

    We are currently investigating reports of a partial outage impacting our Learning Management System. Our team is working to restore service as quickly as possible.

  2. identified Mar 08, 2023, 04:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 08, 2023, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 08, 2023, 07:53 PM UTC

    This incident has been resolved.