Cisco incident

SSE Telemetry service degraded in PROD Stack

Notice Resolved View vendor source →

Cisco experienced a notice incident on June 13, 2023 affecting US-EAST-1 - Security Services Exchange Telemetry Service, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:02 PM UTC
Resolved
Jun 13, 2023, 09:02 PM UTC
Duration
59m
Detected by Pingoru
Jun 13, 2023, 08:02 PM UTC

Affected components

US-EAST-1 - Security Services Exchange Telemetry Service

Update timeline

  1. investigating Jun 13, 2023, 08:02 PM UTC

    Dear Customer, We regret to inform you that SSE Telemetry Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

  2. investigating Jun 13, 2023, 08:04 PM UTC

    AWS outage in us-east-1 impacted this service

  3. investigating Jun 13, 2023, 08:21 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 13, 2023, 09:02 PM UTC

    Dear Customer, SSE Telemetry service in PROD stack is now operational. Thanks for your patience and understanding!