Cisco incident

SSX Production US down

Critical Resolved View vendor source →

Cisco experienced a critical incident on July 3, 2023 affecting Tenant Onboarding and Device Onboarding and 1 more component, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2023, 02:10 AM UTC
Resolved
Jul 03, 2023, 04:26 AM UTC
Duration
2h 16m
Detected by Pingoru
Jul 03, 2023, 02:10 AM UTC

Affected components

Tenant OnboardingDevice OnboardingDevice Communication

Update timeline

  1. investigating Jul 03, 2023, 02:10 AM UTC

    SSE production US (North America is currently down. We are investigating the issue

  2. resolved Jul 03, 2023, 04:26 AM UTC

    SSX production stack is back online and fully operational