Cisco incident

SSE Device Communication service is degarded in PRODAPJ stack

Notice Resolved View vendor source →

Cisco experienced a notice incident on September 23, 2023, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2023, 11:37 AM UTC
Resolved
Sep 23, 2023, 11:46 AM UTC
Duration
9m
Detected by Pingoru
Sep 23, 2023, 11:37 AM UTC

Update timeline

  1. investigating Sep 23, 2023, 11:37 AM UTC

    Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

  2. resolved Sep 23, 2023, 11:46 AM UTC

    Dear Customer, Device Communication is operational now Thanks for your patience and understanding!