Cisco incident

SSE Device Onboarding service degraded in PRODEU Stack

Major Resolved View vendor source →

Cisco experienced a major incident on November 22, 2023 affecting Device Onboarding, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2023, 10:57 AM UTC
Resolved
Nov 22, 2023, 11:06 AM UTC
Duration
9m
Detected by Pingoru
Nov 22, 2023, 10:57 AM UTC

Affected components

Device Onboarding

Update timeline

  1. investigating Nov 22, 2023, 10:57 AM UTC

    Dear Customer, We regret to inform you that SSE Device Registration functionality is currently degraded in PRODEU Stack and incident has been raised. At this point of time, * New Devices cannot be on-boarded We are investigating the case and will post here as soon as we have an update.

  2. resolved Nov 22, 2023, 11:06 AM UTC

    Dear Customer, Device onboarding is operational now Thanks for your patience and understanding!