Cisco incident

SSE Communication with Devices using Connector 1.5.88 is degraded in PRODEU stack

Critical Resolved View vendor source →

Cisco experienced a critical incident on November 22, 2023 affecting Device Communication, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2023, 10:59 AM UTC
Resolved
Nov 22, 2023, 11:07 AM UTC
Duration
7m
Detected by Pingoru
Nov 22, 2023, 10:59 AM UTC

Affected components

Device Communication

Update timeline

  1. investigating Nov 22, 2023, 10:59 AM UTC

    Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODEU stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

  2. resolved Nov 22, 2023, 11:07 AM UTC

    Dear Customer, Device Communication is operational now Thanks for your patience and understanding!