Cisco incident

Database issue observed

Minor Resolved View vendor source →

Cisco experienced a minor incident on January 25, 2024 affecting Tenant Onboarding and Device Onboarding and 1 more component, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 08:55 PM UTC
Resolved
Jan 26, 2024, 01:43 AM UTC
Duration
4h 47m
Detected by Pingoru
Jan 25, 2024, 08:55 PM UTC

Affected components

Tenant OnboardingDevice OnboardingDevice Communication

Update timeline

  1. investigating Jan 25, 2024, 08:55 PM UTC

    we are observing an issue with our production stack and we are currently looking into it

  2. identified Jan 26, 2024, 01:09 AM UTC

    we have identified the root cause we are looking into fixing the issue

  3. monitoring Jan 26, 2024, 01:11 AM UTC

    we have implemented a fix and currently monitoring the status

  4. resolved Jan 26, 2024, 01:43 AM UTC

    The incident has been resolved