Cisco incident

SSX Production us-east-1 Down

Critical Resolved View vendor source →

Cisco experienced a critical incident on December 14, 2023 affecting Tenant Onboarding and Device Onboarding and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2023, 01:17 AM UTC
Resolved
Dec 14, 2023, 02:57 AM UTC
Duration
1h 39m
Detected by Pingoru
Dec 14, 2023, 01:17 AM UTC

Affected components

Tenant OnboardingDevice OnboardingDevice Communication

Update timeline

  1. investigating Dec 14, 2023, 01:17 AM UTC

    SSX Production us-east-1 currently down. We are looking at the issue

  2. resolved Dec 14, 2023, 02:57 AM UTC

    The issue has been resolved