Cisco Security Cloud Control incident

[SecureX] Firefox only: Secure Connection Failed

Notice Resolved View vendor source →

Cisco Security Cloud Control experienced a notice incident on February 5, 2022, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2022, 12:24 AM UTC
Resolved
Feb 05, 2022, 03:43 AM UTC
Duration
3h 19m
Detected by Pingoru
Feb 05, 2022, 12:24 AM UTC

Update timeline

  1. identified Feb 05, 2022, 12:24 AM UTC

    Customers using Firefox experience a "Secure Connection Failed" error when attempting to access SecureX. This is due to an intermediate certification authority failure. Workaround is to use a different web browser such as Chrome or Safari. Incident response team: SecureX Ops

  2. resolved Feb 05, 2022, 03:43 AM UTC

    This incident has been resolved.