Cisco IoT had 4 outages in the last 2 years totaling 40h 51m of downtime — averaging 0.2 incidents per month.
There were 4 Cisco IoT outages since November 27, 2024 totaling 40h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.
A partial outage was identified for Organization Hierarchy Service in EU. We are investigating.
Org Hierarchy component has been decommissioned, closing this incident.
Org Hierarchy component has been decommissioned, closing this incident.
App Mgmt Operations on externally managed devices are affected. The issue is being investigated.
We are continuing to investigate this issue.
Already onboarded devices are not impacted. New onboarding of externally managed devices and their app management is affected.
The cause of the issue has been identified and the engineering team is working on a fix.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A partial outage was identified for Device Management Services in US. We are investigating.
This is an operator induced error. Please ignore.
Our monitoring systems have detected intermittent service interruptions for SEA connections. Users may experience abrupt disconnections for established SEA connections. Engineering team is working on a fix and will roll out soon.
A fix was implemented, validated, and deployed.