Cisco Intersight experienced a major incident on November 12, 2021 affecting Intersight Workload Optimizer (IWO), lasting 14h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 12, 2021, 05:12 AM UTC
We have identified an issue with Intersight Workload Optimizer and are working on a fix. During this time the feature may be unavailable for some users.
- identified Nov 12, 2021, 05:53 AM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 12, 2021, 07:23 AM UTC
We are continuing to work on a fix for the issue. Some users may still be experiencing issues with Intersight Workload Optimizer.
- identified Nov 12, 2021, 05:15 PM UTC
The issue has been partially remediated and we are continuing to restore service. Some users may still be experiencing issues with Intersight Workload Optimizer.
- monitoring Nov 12, 2021, 06:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2021, 07:23 PM UTC
This incident has been resolved.