Cisco Intersight incident

Unable to upgrade UCS and HX firmware

Major Resolved View vendor source →

Cisco Intersight experienced a major incident on May 13, 2023 affecting UCS Management Services and HyperFlex Management Services, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2023, 03:21 AM UTC
Resolved
May 13, 2023, 06:46 AM UTC
Duration
3h 24m
Detected by Pingoru
May 13, 2023, 03:21 AM UTC

Affected components

UCS Management ServicesHyperFlex Management Services

Update timeline

  1. identified May 13, 2023, 03:21 AM UTC

    New upgrades will not complete. The issue has been identified and a fix is being implemented.

  2. identified May 13, 2023, 03:58 AM UTC

    A fix is being tested and will be implemented shortly.

  3. monitoring May 13, 2023, 06:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2023, 06:46 AM UTC

    This incident has been resolved.