Cisco Intersight incident

Server Inventory failures for newly claimed Servers

Major Resolved View vendor source →

Cisco Intersight experienced a major incident on May 13, 2023 affecting UCS Management Services and HyperFlex Management Services, lasting 9h 44m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2023, 08:03 AM UTC
Resolved
May 13, 2023, 05:47 PM UTC
Duration
9h 44m
Detected by Pingoru
May 13, 2023, 08:03 AM UTC

Affected components

UCS Management ServicesHyperFlex Management Services

Update timeline

  1. investigating May 13, 2023, 08:03 AM UTC

    We are currently experiencing an issue with newly claimed servers not listing in Server Inventory.

  2. identified May 13, 2023, 11:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 13, 2023, 04:33 PM UTC

    We are continuing to see degraded performance with the processing of server inventory data.

  4. monitoring May 13, 2023, 05:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 13, 2023, 05:47 PM UTC

    This incident has been resolved.