Cisco Intersight incident

Workload Optimizer may be unavailable

Major Resolved View vendor source →

Cisco Intersight experienced a major incident on August 9, 2021 affecting Intersight Workload Optimizer (IWO), lasting 9h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2021, 06:13 PM UTC
Resolved
Aug 10, 2021, 03:48 AM UTC
Duration
9h 34m
Detected by Pingoru
Aug 09, 2021, 06:13 PM UTC

Affected components

Intersight Workload Optimizer (IWO)

Update timeline

  1. identified Aug 09, 2021, 06:13 PM UTC

    An issue has been identified with Intersight Workload Optimizer. The feature may be unavailable for some users. The cause has been identified and a fix is being applied.

  2. identified Aug 10, 2021, 12:51 AM UTC

    We are continuing work to restore services for Workload Optimizer.

  3. identified Aug 10, 2021, 01:02 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 10, 2021, 03:48 AM UTC

    The incident with Workload Optimizer has been resolved.