Cisco Intersight incident

AWS Outage - Intermittent impact to some Intersight services

Critical Resolved View vendor source →

Cisco Intersight experienced a critical incident on December 22, 2021 affecting Cloud Orchestrator, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 03:25 PM UTC
Resolved
Dec 22, 2021, 07:18 PM UTC
Duration
3h 52m
Detected by Pingoru
Dec 22, 2021, 03:25 PM UTC

Affected components

Cloud Orchestrator

Update timeline

  1. investigating Dec 22, 2021, 03:25 PM UTC

    AWS is experiencing increased EC2 launch failures and networking issues. AWS has root-caused and addressed some of the issues but is still actively recovering. https://status.aws.amazon.com/ This has intermittently impacted Intersight services and is being investigated.

  2. identified Dec 22, 2021, 04:53 PM UTC

    AWS is continuing to restore connectivity issues with EC2 instances and EBS volumes (https://status.aws.amazon.com/). The AWS connectivity issues have caused intermittent impact to some Intersight services. We are taking action to mitigate risk to core Intersight services and continuing to monitor the recovery by AWS.

  3. monitoring Dec 22, 2021, 05:44 PM UTC

    AWS is continuing to restore connectivity issues with EC2 instances and EBS volumes (https://status.aws.amazon.com/). The AWS connectivity issues caused an intermittent and brief impact to some Intersight services over the past few hours. At this time services are healthy. We continue to track AWS recovery progress and monitor for any potential impact to Intersight.

  4. resolved Dec 22, 2021, 07:18 PM UTC

    All Intersight services are healthy. We will continue to track AWS recovery progress and monitor for any impact to Intersight.