Cisco Intersight incident

Connected TAC Proactive RMA Services Down

Minor Resolved View vendor source →

Cisco Intersight experienced a minor incident on March 23, 2022, lasting 2d 8h. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2022, 03:00 PM UTC
Resolved
Mar 25, 2022, 11:00 PM UTC
Duration
2d 8h
Detected by Pingoru
Mar 23, 2022, 03:00 PM UTC

Update timeline

  1. investigating Mar 23, 2022, 03:00 PM UTC

    We are currently investigating this issue.

  2. identified Mar 23, 2022, 03:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 24, 2022, 03:01 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 25, 2022, 07:03 PM UTC

    A majority of Proactive RMA services have been restored. Full remediation is expected in the next few hours.

  5. resolved Mar 26, 2022, 01:34 PM UTC

    This incident has been resolved.