Circular Ring incident

Production downtime

Critical Resolved View vendor source →

Circular Ring experienced a critical incident on August 22, 2022 affecting API and Biometrics Processing, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2022, 02:12 PM UTC
Resolved
Aug 22, 2022, 03:07 PM UTC
Duration
55m
Detected by Pingoru
Aug 22, 2022, 02:12 PM UTC

Affected components

APIBiometrics Processing

Update timeline

  1. identified Aug 22, 2022, 02:12 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 22, 2022, 02:13 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 22, 2022, 02:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 22, 2022, 02:26 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 22, 2022, 03:07 PM UTC

    This incident has been resolved.