Circular Ring incident

High amount of errors on Biometrics service

Major Resolved View vendor source →

Circular Ring experienced a major incident on November 12, 2022 affecting Biometrics Processing, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2022, 10:52 AM UTC
Resolved
Nov 12, 2022, 11:03 AM UTC
Duration
11m
Detected by Pingoru
Nov 12, 2022, 10:52 AM UTC

Affected components

Biometrics Processing

Update timeline

  1. monitoring Nov 12, 2022, 10:52 AM UTC

    Failed to calculate syncs are being replayed. This could take up to 1h.

  2. monitoring Nov 12, 2022, 10:56 AM UTC

    Current advancement: 83%. Estimated time: 10 minutes.

  3. resolved Nov 12, 2022, 11:03 AM UTC

    All syncs have been replayed. Everything should be back to normal.