Circular Ring incident

High amount of errors during sync processings

Minor Resolved View vendor source →

Circular Ring experienced a minor incident on December 22, 2022 affecting Biometrics Processing, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2022, 09:42 AM UTC
Resolved
Dec 22, 2022, 10:27 AM UTC
Duration
45m
Detected by Pingoru
Dec 22, 2022, 09:42 AM UTC

Affected components

Biometrics Processing

Update timeline

  1. investigating Dec 22, 2022, 09:42 AM UTC

    Minor performance impact due to errors on our synchronization biometrics processing systems.

  2. identified Dec 22, 2022, 10:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 22, 2022, 10:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 22, 2022, 10:07 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Dec 22, 2022, 10:16 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Dec 22, 2022, 10:27 AM UTC

    This incident has been resolved.