Circular Ring incident

Slow score processing

Major Resolved View vendor source →

Circular Ring experienced a major incident on February 7, 2024 affecting Biometrics Processing, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2024, 10:34 PM UTC
Resolved
Feb 07, 2024, 10:57 PM UTC
Duration
23m
Detected by Pingoru
Feb 07, 2024, 10:34 PM UTC

Affected components

Biometrics Processing

Update timeline

  1. identified Feb 07, 2024, 10:34 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Feb 07, 2024, 10:57 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 07, 2024, 10:57 PM UTC

    This incident has been resolved.