Circular Ring incident

Our system is currently experiencing a slowdown

Minor Resolved View vendor source →

Circular Ring experienced a minor incident on March 17, 2024 affecting API and Biometrics Processing, lasting 4d 18h. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2024, 03:32 PM UTC
Resolved
Mar 22, 2024, 09:40 AM UTC
Duration
4d 18h
Detected by Pingoru
Mar 17, 2024, 03:32 PM UTC

Affected components

APIBiometrics Processing

Update timeline

  1. identified Mar 17, 2024, 03:32 PM UTC

    Our system is currently experiencing a slowdown. We're actively investigating the issue and working to restore normal functionality. Apologies for any inconvenience caused. Updates to follow shortly.

  2. monitoring Mar 21, 2024, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 22, 2024, 09:40 AM UTC

    This incident has been resolved.