CircleLoop incident

Calls failing

Critical Resolved View vendor source →

CircleLoop experienced a critical incident on May 10, 2019 affecting Inbound calls and Outbound calls, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2019, 08:14 AM UTC
Resolved
May 10, 2019, 08:26 AM UTC
Duration
12m
Detected by Pingoru
May 10, 2019, 08:14 AM UTC

Affected components

Inbound callsOutbound calls

Update timeline

  1. investigating May 10, 2019, 08:14 AM UTC

    We're currently experiencing an issue with both inbound and outbound calls failing. This is being investigated urgently and we hope to have this resolved quickly for you.

  2. resolved May 10, 2019, 08:26 AM UTC

    All calls are now working as expected.