CircleLoop incident

Email and Ticket Based Support Currently Limited

Notice Resolved View vendor source →

CircleLoop experienced a notice incident on December 22, 2021 affecting Inbound calls and iOS App and 1 more component, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 01:44 PM UTC
Resolved
Dec 22, 2021, 03:38 PM UTC
Duration
1h 54m
Detected by Pingoru
Dec 22, 2021, 01:44 PM UTC

Affected components

Inbound callsiOS AppOutbound callsAPISMS

Update timeline

  1. monitoring Dec 22, 2021, 01:44 PM UTC

    Due to widespread issues with Amazon Web Services (AWS) we are currently unable to access our ticketing system meaning email based support is currently limited. For urgent support queries please contact us by phone on 03330506070.

  2. resolved Dec 22, 2021, 03:38 PM UTC

    This incident has been resolved.