CircleLoop incident

Activity Feed Not Updating

Minor Resolved View vendor source →

CircleLoop experienced a minor incident on June 27, 2022 affecting Inbound calls and Outbound calls and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2022, 08:54 AM UTC
Resolved
Jun 27, 2022, 12:05 PM UTC
Duration
3h 10m
Detected by Pingoru
Jun 27, 2022, 08:54 AM UTC

Affected components

Inbound callsOutbound callsAPISMS

Update timeline

  1. identified Jun 27, 2022, 08:54 AM UTC

    We have identified an issue that currently affects your activity feed. Call and SMS activities arent currently being logged in the activity feed of the CircleLoop app. We have identified the cause of this issue and are currently working to resolve this as soon as possible. Thanks for you patience.

  2. monitoring Jun 27, 2022, 10:15 AM UTC

    A fix has now been implemented and we are monitoring the progress. Activities appear to be loading as expected.

  3. resolved Jun 27, 2022, 12:05 PM UTC

    The incident is now resolved.