CircleLoop experienced a notice incident on July 1, 2022 affecting Inbound calls and Outbound calls and 1 more component, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound callsOutbound callsAPISMS
Update timeline
- identified Jul 01, 2022, 12:04 PM UTC
We have identified an issue currently affecting the analytics section of the app rendering it unable to load any data. We have released a fix yesterday that unfortunately does not appear to be resolving the issue. We are looking at alternative means to get this back up and running in the meantime. We will be sure to update you as the incident develops. Apologies for any inconvenience caused.
- monitoring Jul 01, 2022, 01:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2022, 03:10 PM UTC
This incident has been resolved.