CircleLoop experienced a notice incident on April 17, 2023 affecting Outbound calls and API, lasting 4h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound callsAPI
Update timeline
- investigating Apr 17, 2023, 11:26 AM UTC
A small percentage of customers have reported experiencing delays to logging in and to call functions.
- identified Apr 17, 2023, 12:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 17, 2023, 02:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 17, 2023, 04:18 PM UTC
This incident has been resolved.