CircleLoop incident

Reports of issues preventing sign-in.

Minor Resolved View vendor source →

CircleLoop experienced a minor incident on April 25, 2023 affecting API, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2023, 12:11 PM UTC
Resolved
Apr 25, 2023, 02:04 PM UTC
Duration
1h 53m
Detected by Pingoru
Apr 25, 2023, 12:11 PM UTC

Affected components

API

Update timeline

  1. investigating Apr 25, 2023, 12:11 PM UTC

    We are currently investigating reports of issues preventing users from signing in to the app. Updates to follow.

  2. identified Apr 25, 2023, 12:29 PM UTC

    The issue has been identified and a fix is being implemented. Functionality is improving but further work is required.

  3. monitoring Apr 25, 2023, 12:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 25, 2023, 12:32 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 25, 2023, 02:04 PM UTC

    This incident has been resolved.