CircleLoop incident

Activity feed, contact loading and Inbound/outbound calling

Minor Resolved View vendor source →

CircleLoop experienced a minor incident on April 27, 2023 affecting Inbound calls and Outbound calls and 1 more component, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2023, 09:53 AM UTC
Resolved
Apr 27, 2023, 01:21 PM UTC
Duration
3h 28m
Detected by Pingoru
Apr 27, 2023, 09:53 AM UTC

Affected components

Inbound callsOutbound callsAPI

Update timeline

  1. identified Apr 27, 2023, 09:53 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 27, 2023, 10:43 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Apr 27, 2023, 10:46 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 27, 2023, 11:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 27, 2023, 01:21 PM UTC

    This incident has been resolved.