CircleLoop incident

Activities not logging

Notice Resolved View vendor source →

CircleLoop experienced a notice incident on September 5, 2023 affecting API, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2023, 03:36 PM UTC
Resolved
Sep 05, 2023, 06:02 PM UTC
Duration
2h 25m
Detected by Pingoru
Sep 05, 2023, 03:36 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 05, 2023, 03:36 PM UTC

    We are currently investigating an issue based on reports of activities failing to log. Initial reports indicate this is intermittent. Further updates to follow.

  2. identified Sep 05, 2023, 04:12 PM UTC

    The issue has been identified and a fix is development. Further updates to follow.

  3. monitoring Sep 05, 2023, 04:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 05, 2023, 06:02 PM UTC

    This incident has been resolved.