CircleLoop incident

API issues

Minor Resolved View vendor source →

CircleLoop experienced a minor incident on September 14, 2023 affecting API, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2023, 12:49 PM UTC
Resolved
Sep 14, 2023, 01:25 PM UTC
Duration
35m
Detected by Pingoru
Sep 14, 2023, 12:49 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 14, 2023, 12:49 PM UTC

    We are currently investigation multiple reports of issues with activities and sign-in. Updates to follow.

  2. identified Sep 14, 2023, 01:05 PM UTC

    The issue has been identified and we're looking to implement a fix as soon as possible. Updates to follow.

  3. monitoring Sep 14, 2023, 01:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 14, 2023, 01:19 PM UTC

    We are seeing significant improvements and are continuing to monitor the results.

  5. resolved Sep 14, 2023, 01:25 PM UTC

    This incident has been resolved. Apologies for any inconvenience caused.