CircleLoop incident

Degraded performance

Notice Resolved View vendor source →

CircleLoop experienced a notice incident on May 1, 2024 affecting Inbound calls and Outbound calls and 1 more component, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2024, 03:03 PM UTC
Resolved
May 01, 2024, 06:35 PM UTC
Duration
3h 31m
Detected by Pingoru
May 01, 2024, 03:03 PM UTC

Affected components

Inbound callsOutbound callsAPISMS

Update timeline

  1. investigating May 01, 2024, 03:03 PM UTC

    We have received reports of degraded performance affecting sign-in, calling and activity logging. We are currently investigating the issue. Updates to follow.

  2. monitoring May 01, 2024, 03:12 PM UTC

    We believe the issue has been resolved and are now monitoring the situation.

  3. resolved May 01, 2024, 06:35 PM UTC

    This incident has been resolved.