CircleLoop incident

Billing emails not sending

Notice Resolved View vendor source →

CircleLoop experienced a notice incident on October 7, 2024, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 10:06 AM UTC
Resolved
Oct 11, 2024, 11:31 AM UTC
Duration
4d 1h
Detected by Pingoru
Oct 07, 2024, 10:06 AM UTC

Update timeline

  1. identified Oct 07, 2024, 10:06 AM UTC

    We've identified an issue meaning our billing emails are not being sent successfully. We're looking to fix this and emails not sent will be retried upon resolution.

  2. resolved Oct 11, 2024, 11:31 AM UTC

    The mail issue has now been resolved and we are resending any invoices that may not have been received during the downtime.