CircleLoop experienced a major incident on April 1, 2025 affecting Inbound calls and Outbound calls and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound callsOutbound callsAPI
Update timeline
- investigating Apr 01, 2025, 10:39 AM UTC
We're aware of an issue affecting sign-ins following our latest release. Our team is actively investigating and working on a fix. We’ll provide updates as soon as we have more information. Thank you for your patience.
- investigating Apr 01, 2025, 10:48 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 01, 2025, 10:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2025, 11:02 AM UTC
This incident has been resolved.