CircleLoop incident

Sign-in/App usage issues

Major Resolved View vendor source →

CircleLoop experienced a major incident on April 1, 2025 affecting Inbound calls and iOS App and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2025, 01:13 PM UTC
Resolved
Apr 01, 2025, 01:34 PM UTC
Duration
21m
Detected by Pingoru
Apr 01, 2025, 01:13 PM UTC

Affected components

Inbound callsiOS AppOutbound callsAPISMS

Update timeline

  1. identified Apr 01, 2025, 01:13 PM UTC

    We're aware of an issue affecting sign-ins following our latest release. Our team is actively investigating and working on a fix. We’ll provide updates as soon as we have more information. Thank you for your patience.

  2. monitoring Apr 01, 2025, 01:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2025, 01:34 PM UTC

    This incident has been resolved.