Circle CI experienced a minor incident on October 1, 2025 affecting CircleCI Insights, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2025, 07:44 PM UTC
We are currently investigating an issue with the Insights UI where workflow-related data is not loading properly. Users may encounter unresponsive behavior when attempting to access workflow metrics and analytics. Other CircleCI services remain operational. We'll provide an update as we work through this issue.
- identified Oct 01, 2025, 08:54 PM UTC
We have identified the root cause of the unresponsive behavior affecting the Insights UI when accessing workflow metrics and analytics. Our engineering team is currently deploying a fix to resolve this issue. We will continue to monitor the deployment and provide updates as the fix is rolled out across all systems. Thank you for your patience.
- monitoring Oct 01, 2025, 09:27 PM UTC
The fix has been successfully deployed and verified. The Insights UI is now responsive and workflow metrics and analytics are loading normally. We are actively monitoring the system to ensure continued stability and confirm the issue is fully resolved. Thank you for your patience while our engineers worked on mitigating this issue.
- resolved Oct 01, 2025, 11:04 PM UTC
This incident has been resolved. The Insights UI is fully operational and all workflow data is accessible. Thank you for your patience during this incident.