Cint incident

Cint Platform Incident: YourSurveys

Minor Resolved View vendor source →

Cint experienced a minor incident on April 29, 2024 affecting Supplier API - YourSurveys API, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2024, 09:59 AM UTC
Resolved
Apr 29, 2024, 10:54 AM UTC
Duration
55m
Detected by Pingoru
Apr 29, 2024, 09:59 AM UTC

Affected components

Supplier API - YourSurveys API

Update timeline

  1. investigating Apr 29, 2024, 09:59 AM UTC

    We are investigating reports of degraded performance with our YourSurveys API Component. Users may experience errors and timeouts and response times might be elevated.

  2. monitoring Apr 29, 2024, 10:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2024, 10:54 AM UTC

    This issue has been resolved.