Cint incident

Cint Platform Issue: Access/Access Pro Respondent Experience

Notice Resolved View vendor source →

Cint experienced a notice incident on June 20, 2024 affecting Respondent Experience - Access/Pro, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 05:55 PM UTC
Resolved
Jun 20, 2024, 05:55 PM UTC
Duration
—
Detected by Pingoru
Jun 20, 2024, 05:55 PM UTC

Affected components

Respondent Experience - Access/Pro

Update timeline

  1. resolved Jun 20, 2024, 05:55 PM UTC

    We experienced an issue with the respondent experience for Access/Access Pro wherein degraded performance was observed. Impacted respondents for the affected platform component may have experienced errors when navigating the respondent experience. The issue was observed today intermittently between 02:30 PM UTC to 4 PM UTC. The issue has since been resolved.