Cint incident

Cint Platform Issue: Marketplace Respondent Experience

Minor Resolved View vendor source →

Cint experienced a minor incident on July 3, 2024 affecting Respondent Experience - Marketplace, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2024, 10:04 AM UTC
Resolved
Jul 03, 2024, 11:49 AM UTC
Duration
1h 45m
Detected by Pingoru
Jul 03, 2024, 10:04 AM UTC

Affected components

Respondent Experience - Marketplace

Update timeline

  1. investigating Jul 03, 2024, 10:04 AM UTC

    We are investigating reports of degraded performance of the Marketplace Respondent Experience. Respondents may experience errors or increased load times

  2. monitoring Jul 03, 2024, 11:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 03, 2024, 11:49 AM UTC

    This incident has been resolved.