Cint incident
Cint Platform Incident: Data Delay for Supply Components
Cint experienced a minor incident on July 22, 2024 affecting Supply API (OTS) - Marketplace and Supply Link, lasting 19h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 22, 2024, 12:00 PM UTC
We are investigating an issue that has impacted the Cint Exchange Feed (formerly known as On-time Supply) product for Marketplace API Supply Partners and Supply Link product for Marketplace Link Supply Partners. Affected users of these components may experience data delays in propagation of surveys over these products.
- monitoring Jul 22, 2024, 01:11 PM UTC
A fix has been implemented and we are monitoring the results. The backend data of the services involved is slowly being processed as there is a data backlog currently from the issue and is expected to be fully processed in a few hours from now.
- resolved Jul 23, 2024, 07:57 AM UTC
This incident has been resolved.