Cint incident

Cint Platform Issue: Marketplace Respondent Experience

Minor Resolved View vendor source →

Cint experienced a minor incident on November 6, 2024 affecting Respondent Experience - Marketplace, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2024, 12:32 PM UTC
Resolved
Nov 06, 2024, 02:36 PM UTC
Duration
2h 4m
Detected by Pingoru
Nov 06, 2024, 12:32 PM UTC

Affected components

Respondent Experience - Marketplace

Update timeline

  1. investigating Nov 06, 2024, 12:32 PM UTC

    We are investigating an issue that has impacted the Marketplace Respondent Experience. Respondents may experience errors while attempting surveys and some Marketplace users may experience errors when testing the respondent flow.

  2. monitoring Nov 06, 2024, 01:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 06, 2024, 02:36 PM UTC

    This incident has been resolved.