Cint incident

Cint Platform Issue: Marketplace Respondent Experience

Minor Resolved View vendor source →

Cint experienced a minor incident on December 27, 2024 affecting Respondent Experience - Marketplace, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2024, 12:18 PM UTC
Resolved
Dec 27, 2024, 12:51 PM UTC
Duration
33m
Detected by Pingoru
Dec 27, 2024, 12:18 PM UTC

Affected components

Respondent Experience - Marketplace

Update timeline

  1. investigating Dec 27, 2024, 12:18 PM UTC

    We are investigating an issue that has impacted the Marketplace Respondent Experience. Respondents may experience errors while attempting surveys and some Marketplace users may experience errors when testing the respondent flow.

  2. monitoring Dec 27, 2024, 12:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 27, 2024, 12:51 PM UTC

    This incident has been resolved.