Cint incident

Cint Platform Issue: Cint Exchange UI Not Loading

Minor Resolved View vendor source →

Cint experienced a minor incident on January 10, 2025, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 08:06 PM UTC
Resolved
Jan 10, 2025, 09:29 PM UTC
Duration
1h 23m
Detected by Pingoru
Jan 10, 2025, 08:06 PM UTC

Update timeline

  1. investigating Jan 10, 2025, 08:06 PM UTC

    We are investigating an issue with the Cint Exchange UI as per which that UI is not loading for some users and the loading operation is timing out. Clearing the cookies for the site exchange.cint.com or loading it in an incognito window solves the issue. Our team is working on some additional fixes for the same to ensure normal functionality and we will keep you posted with further updates.

  2. monitoring Jan 10, 2025, 08:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2025, 09:29 PM UTC

    This incident has been resolved.