Cint incident

Cint Platform Issue: Marketplace Respondent Experience

Minor Resolved View vendor source →

Cint experienced a minor incident on February 5, 2025 affecting Respondent Experience - Marketplace, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2025, 06:24 PM UTC
Resolved
Feb 05, 2025, 07:17 PM UTC
Duration
52m
Detected by Pingoru
Feb 05, 2025, 06:24 PM UTC

Affected components

Respondent Experience - Marketplace

Update timeline

  1. investigating Feb 05, 2025, 06:24 PM UTC

    We are investigating reports of degraded performance of the Marketplace Respondent Experience. Respondents may experience errors or increased load times while attempting surveys and Marketplace users may experience errors when testing the respondent flow.

  2. monitoring Feb 05, 2025, 07:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2025, 07:17 PM UTC

    This incident has been resolved.