Cint incident
Cint Platform Issue: Marketplace Respondent Experience
Cint experienced a minor incident on February 8, 2025 affecting Respondent Experience - Marketplace, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Respondent Experience - Marketplace
Update timeline
- investigating Feb 08, 2025, 04:04 AM UTC
We are investigating reports of degraded performance of the Marketplace Respondent Experience. Respondents may experience errors or increased load times while attempting surveys and Marketplace users may encounter errors when testing the respondent flow.
- identified Feb 08, 2025, 05:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 08, 2025, 05:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 08, 2025, 06:00 AM UTC
This incident has been resolved.