Cigo Tracker experienced a notice incident on July 27, 2026 affecting Dispatch Web Platform, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 27, 2026, 01:46 PM UTC
We are investigating reports of delays and errors when importing jobs via the Import Tool. Some users may experience failed or slow-processing imports during this time.
- investigating Jul 27, 2026, 01:47 PM UTC
9:15 AM EST — Investigating We are investigating reports of delays and errors when importing jobs via the Import Tool. Some users may experience failed or slow-processing imports during this time. 9:41 AM EST — Resolved This incident has been resolved. Import Tool functionality has returned to normal and all delayed imports have been processed. We apologize for any inconvenience. Duration: 26 minutes
- resolved Jul 27, 2026, 01:51 PM UTC
This incident has been resolved.