Cigo Tracker incident

Issues with Importation, Job creation, and Route Editing

Minor Resolved View vendor source →

Cigo Tracker experienced a minor incident on September 6, 2020 affecting Dispatch Web Platform and Public API and 1 more component, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2020, 01:27 PM UTC
Resolved
Sep 06, 2020, 04:04 PM UTC
Duration
2h 36m
Detected by Pingoru
Sep 06, 2020, 01:27 PM UTC

Affected components

Dispatch Web PlatformPublic APIRouting and Itinerary Optimization

Update timeline

  1. investigating Sep 06, 2020, 01:27 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 06, 2020, 02:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 06, 2020, 04:04 PM UTC

    This incident has been resolved.